Last updated: September 5, 2026
Care4Ukraine respects your privacy. This Privacy Policy explains what information we may collect when you visit care4ukraine.org, contact us, request newsletter updates, or support our work, and how we use and protect that information.
Who we are
Care4Ukraine is a volunteer-led humanitarian aid organization working with trusted volunteers, community leaders, aid organizations, and medical partners across Ukraine. Our official website is care4ukraine.org. You may contact us at info@care4ukraine.org.
Information we collect
We collect information that you choose to provide. This may include your name, email address, and message when you contact us; your name and email address when you request newsletter updates; and information connected with a donation or other support you provide.
Our hosting and security providers may also process limited technical information, such as your IP address, browser type, device information, referring page, and the date and time of a request. This information is used to operate, secure, and improve the website.
How we use information
- To respond to questions, partnership inquiries, volunteer requests, and other messages.
- To send occasional Care4Ukraine news and field updates when you request them.
- To process and acknowledge donations and maintain appropriate financial records.
- To operate, protect, troubleshoot, and improve our website and communications.
- To comply with legal, accounting, security, and fraud-prevention obligations.
Where applicable, we process personal information with your consent, to respond to your request, for our legitimate organizational interests, or to meet a legal obligation. You may withdraw consent to newsletter communications at any time.
Donations and third-party services
Online donations are handled through Donorbox and its payment providers. If you choose to donate, those providers process the information needed to complete the transaction. Care4Ukraine may receive donation details and donor contact information needed for receipts, acknowledgments, recordkeeping, and donor communication. Payment-card information is handled by the payment provider rather than stored on this WordPress website. Please review the Donorbox Privacy Policy for details.
Our website is hosted by Hostinger. Newsletter services may be provided through Hostinger Reach. These service providers process information only as needed to provide hosting, security, email, and related services. You can review the Hostinger Privacy Policy.
Cookies and external links
The website may use essential cookies or similar technologies needed for security, administration, and normal operation. Authorized WordPress users may receive login and preference cookies. Third-party websites linked from our pages, including Donorbox, have their own privacy and cookie practices. This policy does not govern those external websites.
How we share information
Care4Ukraine does not sell or rent personal information. We may share limited information with service providers that support our website, newsletter, communications, donation processing, accounting, or security; with professional advisers when necessary; or when disclosure is required by law or reasonably necessary to protect people, the organization, or the integrity of our services.
How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet legal, financial, accounting, security, and recordkeeping requirements. Newsletter contact information is kept until you unsubscribe or ask us to remove it, subject to any information we must retain for legal purposes.
Your choices and rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information; object to or restrict certain processing; withdraw consent; or request a portable copy of information you provided. To make a request, email info@care4ukraine.org. We may need to verify your identity before completing a request.
Children
This website is intended to provide information about Care4Ukraine’s humanitarian work and is not designed to collect personal information directly from children. Photographs used to document our work are published with appropriate permission.
Security
We use reasonable administrative and technical safeguards to protect information. No website or email system can guarantee absolute security, so please avoid sending sensitive personal, medical, or payment information through ordinary email.
Changes to this policy
We may update this Privacy Policy when our website, services, or legal obligations change. The date at the top of this page shows the latest revision.
Contact us
Questions or privacy requests may be sent to info@care4ukraine.org.